Customer Service Contacts and Policies
| Address: |
CollegeBikeJerseys.com
A Division of Veloclothes.com
5630 NE MLK Blvd.
Portland, Oregon 97211
503-288-6430
1-888-288-6430We are open Monday-Friday 9:00-6:00 Pacific
Standard time. You can also email us at
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Returns:
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CollegeBikeJerseys.com and Veloclothes.com fully support the
products that we sell. If you need to return a product,
please follow the directions found here.
If you have any questions, please call us at 1-888-288-6430. |
| Clothing Exchanges: |
Got the wrong size? No problem. Just:
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Send it back to us
with a copy of the packing slip or confirmation
email and a note telling us what size you need.
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As soon as we get your return, we will ship you the correct size prepaid by us.
Note: All exchanges MUST be within 30 days of purchase, and
MUST be in unworn, unwashed condition, with all of the
original tags attached. We cannot accept soiled or used
clothing unless there is a clear manufacturer defect.
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| Defective Merchandise: |
CollegeBikeJerseys.com and Veloclothes.com sell only the
best cycling apparel and accessories. In the event that you
have an item that has a manufacturer's defect, we will be
happy to arrange a replacement. Please:
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Contact us by
phone or email to let us know about the problem.
Describe the manufacturer's defect and we will
determine the best way to replace your item.
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If we determine
that the item has a manufacturer's defect, we
will send you a replacement item along with
return postage for the defective item.
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Do not send defective items to us without contacting
us by phone or email first.
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