1-888-288-6430

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Customer Service Contacts and Policies

Address: CollegeBikeJerseys.com
A Division of Veloclothes.com
5630 NE MLK Blvd.
Portland, Oregon 97211
503-288-6430
1-888-288-6430

We are open Monday-Friday 9:00-6:00 Pacific Standard time. You can also email us at

 

Returns:

CollegeBikeJerseys.com and Veloclothes.com fully support the products that we sell. If you need to return a product, please follow the directions found here. If you have any questions, please call us at 1-888-288-6430.

 

Clothing Exchanges: Got the wrong size? No problem. Just:
  • Send it back to us with a copy of the packing slip or confirmation email and a note telling us what size you need.
  • As soon as we get your return, we will ship you the correct size prepaid by us.

Note: All exchanges MUST be within 30 days of purchase, and MUST be in unworn, unwashed condition, with all of the original tags attached. We cannot accept soiled or used clothing unless there is a clear manufacturer defect.

 

Defective Merchandise:

CollegeBikeJerseys.com and Veloclothes.com sell only the best cycling apparel and accessories. In the event that you have an item that has a manufacturer's defect, we will be happy to arrange a replacement. Please:

  • Contact us by phone or email to let us know about the problem. Describe the manufacturer's defect and we will determine the best way to replace your item.
  • If we determine that the item has a manufacturer's defect, we will send you a replacement item along with return postage for the defective item.
  • Do not send defective items to us without contacting us by phone or email first.